Terms & Conditions

The information below relates to the use of our website, ordering procedures and policies.

Prices

All prices are in NZ dollars (NZ$) and include GST of 15%. All prices are correct at time of publication, however, we reserve the right to alter these without prior notice.

Delivery and Freight

Church Road Ltd products will incur freight charges, unless stipulated as freight free NZ Wide. We have set a flat rate regardless of destination so please ensure you commit to a reasonable order to utilise this option best, else we have numerous stores throughout NZ where you can access our products directly.

Returns Policy

If for any reason you are unhappy or dissatisfied with your order, please return to us within 10 working days of receipt of goods. Please note, payment for and risk of returning goods is your responsibility. Church Road Ltd will happily offer an exchange or credit provided that goods are returned in their original condition; this means that no seals on products have been broken.

Cancellation of Order

You may cancel your order up to the point of despatch, and we will refund you within 30 days. If your order has already been dispatched to you, you can return it to Church Road Ltd at your cost (see Returns Policy above).

Availability

Goods are subject to availability. In the event that we are unable to supply the goods requested, we will inform you of this as soon as possible.

Privacy and Personal Information

Any personal information provided by you to Church Road Ltd will only ever be used for the purposes for which it was provided (ie to process your order) and, from time to time, to keep you up to date with any relevant Church Road Ltd news or promotions. Your personal details will only ever be disclosed to relevant organisations who provide Church Road Ltd with professional advice such as accountants, solicitors or business advisors.

Feedback

We welcome your feedback.

Church Road Ltd is dedicated to quality production. If you have any comments or feedback regarding our products, please do let us know, via email.